Terms and Conditions

 

Our Guarantee

 
All books are in mint condition, exactly as originally published, unless otherwise described. The published prices quoted are the last price at which the publishers were selling the title when we bought our stock. In some cases, books may contain earlier prices. All are hardback unless paperback is specified.
 
At Bibliophile Books we endeavour to bring our customers the best value we can by running special offers but please remember stocks are limited and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take up to one hour to update. Please note that the price the goods are offered for tender are as displayed in the Shopping Basket. Rest assured your credit card will only be debited as your order or individual items from your order are dispatched.
 
To purchase any of the items on our Web Site, click the "Add to Shopping Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Place Order", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.
 

Your Status

By placing an order through our site you confirm that:

you are legally capable of entering into binding contracts

you are at least 18 years of age.

Prices and Payment

All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept most major credit and debit cards : Visa/Delta, Switch/Maestro, Mastercard/Eurocard. Unfortunately we are unable to accept American Express cards online - if you wish to pay with an Amex card, please call our sales line on 0207 474 2474.

Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.

Cheques for mail orders should be made payable to Bibliophile Books.

 

Will overseas customers please note that we are very happy to accept payment by means of Visa, Barclaycard, Access, Mastercard credit cards and Switch, Maestro or Delta debit cards. We regret we can not accept payment with Canadian or Republic of Ireland Postal Orders, American Express, Electron or Solo cards

 

Will overseas customers please note that we are very happy to accept payment by means of Visa, Barclaycard, Access, Mastercard credit cards and Switch, Maestro or Delta debit cards. We regret we can not accept payment with Canadian or Republic of Ireland Postal Orders, American Express, Electron or Solo cards

Delivery

We cannot guarantee delivery times but we aim to deliver within 7-10 working days UK.


Delivery Costs

We have always charged less for postage than the actual cost for us. We have a flat rate agreement for every parcel, no matter how big or small. We charge only £3.50 per order to mainland UK customers for any number of books.

Books are of such a heavy weight that the carriers charge accordingly. Bibliophile has deliberately always subsidised all transportation costs. We aim to maintain this policy without charging for the printed mail order catalogue itself and to cross-subsidise costs.

Eire, a flat rate of £8 per order.

72hr Express delivery (from despatch of the order) within mainland UK is also available at £9.50 per order.


 
Overseas Delivery Costs

In addition to the £3.50 handling charge, please calculate the amount to be paid, depending on the destination country and number of books ordered.

Destination
Economy
Cost per Book
Approx. Delivery Time
Europe
£2.50
8-14 days
U.S.A.
£3.00
10-21 days
Canada
£3.00
10-21 days
Middle East
£5.00
14-20 days
Rest of the world
£5.00
3-5 weeks

 

If you are ordering goods for delivery outside of the EU, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination.

After-Sales Services and Guarantees

All books supplied on approval (except overseas). We will gladly accept the return at your expense, within seven days of receipt, of any books you do not wish to keep for a full refund.Should there be anything wrong with your order we will rectify this. Please report any errors in your order in the same period, enclosing packing note. You will receive a credit to your account. No overseas returns accepted.

The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service.

Discount codes and promotions cannot be used in conjunction with any other offer. By placing an order with us you will be deemed to have read, understood and agreed to the Terms and Conditions.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.

Gift Vouchers cannot be exchanged or refunded for cash. Gift Vouchers can be used towards the purchase of goods at a higher price than its face value upon payment of the difference.

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Bibliophile Ltd or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order.

Bibliophile and the logo are registered trade marks belonging to Bibliophile Ltd.

Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith.

Force Majeure

Bibliophile Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Statutory Rights

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

Customer Service

Any complaints regarding the goods or services supplied should be made to:

customercare@bibliophilebooks.com

You can e-mail, write, telephone or fax us with any complaint. Our normal office hours are 8.30am - 5pm Monday - Friday.

 

 

Registered Office:
BIBLIOPHILE LIMITED
UNIT 5 DATAPOINT
SOUTH CRESCENT
LONDON
E16 4TL

Registered in England & Wales

Company Registration No. 03231234