Data Protection

General Data Protection Regulation

Compliance and Policy Statement

Bibliophile Ltd are committed to protecting your privacy. We only use the information we collect about you to process and deliver orders safely and to provide a more personalised shopping experience. We may also use it to tell you about changes in our services or about special offers we think you'll find valuable.

Bibliophile been signatories to the Data Protection Act since 1978. Data Protection Act 1998 (c 29) is a United Kingdom Act of Parliament designed to protect personal data stored on computers or in an organised paper filing system.

General Data Protection Regulations Statement

  • By placing an order or signing for a Newsletter, I give my consent to Bibliophile Ltd to hold and process my personal data for the purposes of the mail order services you provide both by mail order and digitally.
  • My permission may of course be withdrawn at any time by contacting Bibliophile on 020 74 74 24 74.
  • Without permission, I understand that Bibliophile Ltd do not sell, trade or rent your personal information to others.
  • I undersand that Bibliophile Ltd will act as necessary to comply with any legal obligation.
  • I understand that Bibliophile Limited's website provides for the security of users by enabling the encryption of data transmitted between Bibliophile Limited and my web browser during an SSL/TLS encrypted session (look for the padlock) and that Bibliophile Limited holds a website identity assurance warranty of $1,000,000 subject to the Relying Party Agreement.

The Site is not intended for children under the age of 18. It does not knowingly collect personal information online from visitors in this age group, and we will delete information from a person in that age group as quickly as possible upon receipt of notice that such information has been collected.

If you have any questions regarding privacy issues after consulting this page please contact us at:

  Bibliophile Ltd

31 Riverside

Trinity Buoy Wharf

London

E14 0FP.

United Kingdom
Phone 0207 474 2474
Fax 0207 474 8589
General Manager Customer Services
  customercare @ bibliophilebooks.com

 

What information is collected and how is it used when I visit Bibliophile Books Online?
Our Site automatically recognizes the home server of visitors. We may use this information to help diagnose problems with our server and to administer the Site.

We receive and store certain types of information whenever you interact with us. Our website automatically receive and record certain "traffic data" on our server logs from your browser including your IP address, cookie information (see below), and the page you requested. We use this information to help diagnose problems with our servers, analyze trends and administer the Site.

What are "Cookies" and how are they used?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies enable our systems to recognize your browser and tell us how and when pages of the Site are visited and by how many people. We also use cookies to record session information, such as items that consumers add to their shopping cart. Our cookies do not collect personally identifiable information.

What information do you collect when I place an order, request a catalog or other information?
When placing an order for merchandise or for a catalog or general information, we request and collect as necessary your: e-mail address, name, street address, delivery address if different, postcode, telephone number and credit card number and expiration date ( orders only ).

We may use this information for limited purposes, including recordkeeping, editorial and feedback purposes, content improvement, or to customize the content and layout of the Site. We may also send out e-mails with news, products, offers, surveys or promotions that we believe may be of interest to you. Personally identifying information voluntarily provided to us by you may be added to our databases and used for future contact regarding updates to the Site or new services provided by us. From time to time, we may need to contact you concerning information you submitted to us. You agree that we may use the personal information voluntarily provided by you for us to contact you.

Except as specifically set forth herein, any personally-identifying information that you provide to us through the Site will not be disclosed to other third party entities not affiliated with us except that certain personally-identifying information may be shared with Bibliophile Ltd. Additionally, our personnel and authorised consultants and/or contractors may have access to your information if necessary in the normal course of our business.

How will we use the information you provide?

The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings from us, please contact us at the address, telephone numbers, fax number or e-mail above and specify "Do Not Mail Bibliophile Books Catalogue" in your communication along with your exact name and address and customer reference number or postcode.

Should Bibliophile Ltd merge with, acquire or be acquired by another business entity, some or all of your information could be transferred to the other entity. We may disclose your personal information when Bibliophile Ltd believes it is necessary to comply with any applicable law, regulation, legal process or government request or to protect against harm to the rights, property or safety of Bibliophile Ltd, our customers or the public as required or permitted by law.

We periodically email our customer list about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, simply click the "unsubscribe" link on any promotional email you receive from us.

 

How will my telephone number be used?
Bibliophile Ltd will contact you by telephone only in the event that the need arises to communicate with you directly regarding the processing of your order or enquiry.

Telephone numbers are not shared with third parties.

How will my credit card number be used?
You credit card number and expiration are used to process your current transaction.

For your security and ours, we do not store credit card information on our online server.

Updates to our policy.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to Opt-out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Security.
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information under our control.

Third Party Websites.
If you access a third party website from a link on this Site, any information you disclose on that website is not subject to this Privacy Policy.  We do not control these third parties' use of cookies, collection of information, or how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these other websites, advertisers and any third parties.

Children's Information.
We are committed to protecting the privacy of children. The Site is not designed or intended to attract children under the age of 18. We do not collect personally identifiable information from any person we actually know is under the age of 18.

Changes to this Privacy Policy.
We may change this Privacy Policy at any time by posting revisions to this Site. Your continued use of this Site after any changes have been posted indicates your agreement to the revised terms. Accordingly, we urge you to review this Privacy Policy at the start of each use of this Site. We will also list the date of the last revision at the bottom of the Privacy Policy.

Confidentiality and Security.
We use modern technology to protect the information you submit. All personally identifiable user information is stored on secured servers and behind a firewall. However, no security system is completely impenetrable, so we cannot guarantee the absolute security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. We are not responsible for the security of information transmitted via the Internet.