Exceeded expectations... Have your say about Bi...

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Annie Quigley
14/10/2011 12:25

Exceeded expectations... Have your say about Bibliophile


I am a big fan of Bibliophile Books and have had several consignments of books from you. They have all exceeded expectations and I have another batch on order at present. Thanks to you all. Please keep up the good work!

As I am online much of the time I like to access your website and online catalogues. Please could you stop sending me the paper version of the catalogue as I rarely even open the wrapper nowadays, preferring 'virtual' methods of browsing and ordering. As they say, 'every little helps'.

Thanks again

Very best wishes to all (including cats)

J. Darnell
Annie Quigley
14/10/2011 12:25

RE: Exceeded expectations...Have your say about your book shopping experience with Bibliophile


Perusing the paper edition


... there is nothing like settling down in a comfortable chair, cat on lap and perusing the paper edition and then grasping a felt tip pen and making bold lines and asterisks with items that catch ones eye on first flicking through. Then the best bit, start again, refill wine glass, settle cat again and go through reading every line of every book review, well not the military section, and confirm ones choice.Only then do I want to go on line and order my books. Yes I know it's not green but lets face it, the paper of Bibliophile is hardly glossy Vogue quality and is easily recycled.

Yours M. Bush
Annie Quigley
14/10/2011 12:26

RE: Exceeded expectations...Have your say about your book shopping experience with Bibliophile


e-enabled' customers


This way of communicating is great. I read it straight away and can decide "yes" or "no" quickly. I can file in in my "Bibliophile" folder on my pc and keep for a month or so before having to delete it. (with no paper waste !!).

I'm particularly pleased to be saving your use of paper and all the assocated costs in producing and distributing the monthly catalogue. I'd like to think your other 'e-enabled' customers feel the same.

I enjoy these e-versions just as much as the old paper one. It's the right way forward in both efficiency and in marketing terms. Please share these thoughts with Annie.

kindest regards

David Mundy
Annie Quigley
14/10/2011 12:26

RE: Exceeded expectations...Have your say about your book shopping experience with Bibliophile


Your website; it is easy and fast to use...


I just wanted to congratulate you on your website, it is easy and fast to use........it's now added to my favourites list.....I like to live dangerously!!
Annie Quigley
14/10/2011 12:26

RE: Exceeded expectations...Have your say about your book shopping experience with Bibliophile


RE: Exceeded expectations...


Sent: 18 June 2008 12:45

To: Customer Care

Subject: your web site...........

….is very impressive. It is so clear and simple to use, that even my mistakes were swiftly rectified. It was, as usual, a joy to deal with you. Now all I want are the books………………

Yours happily, Ann Copnell
Annie Quigley
14/10/2011 12:27

RE: Exceeded expectations...Have your say about your book shopping experience with Bibliophile


From: John Allen Sent: 09 September 2009 13:19 Subject: f.a.o. ANNIE, please (and all others who helped)

The books are BEAUTIFUL, and the packaging, as always, impeccable.

The courier delivered the parcel a few minutes ago.

One Artist is going to be a Very Happy Birthday Bunny.

Thanks to everyone !
Annie Quigley
14/10/2011 12:29

RE: Exceeded expectations...Have your say about your book shopping experience with Bibliophile


Recession is good for remainders!


Quite honestly, I couldn't afford to read if it weren't for remainders. I can't use libraries because of my congenital tardiness in returning borrowed books, and I certainly can't afford to buy them new. What I get to read, I either pick up at bin sales or buy remaindered. I am eternally grateful for this practice.
Annie Quigley
14/10/2011 12:32

RE: Exceeded expectations... Have your say about your book shopping experience with Bibliophile


I like to browse your fab site with a cup of tea, it's choosing a quite moment to do it that seems to be the problem ! I will be back, I promise.

Kind regards

Caroline xx
Annie Quigley
14/10/2011 12:32

RE: Exceeded expectations... Have your say about your book shopping experience with Bibliophile


"Folks, just seen your site and its great - thankfully fast and easy to move around in. Congrats to all the staff who made/maintain it. A nice change from the others!! "

Terry Dukes (often broke because of you)
Annie Quigley
14/10/2011 12:34

RE: Exceeded expectations... Have your say about Bibliophile


An excellent site - I'm very impressed. It's like going to a bookshop, and I hate bookshops 'cos it takes me hours to get out again.
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